Order Terms and Conditions of Sale

  1. All sales are subject to our Terms and Conditions of Sale
    2. All prices listed are inclusive of VAT where applicable
    3 Please check all orders carefully before signing for them.
    4. All claims for non-delivery must be made within five working days of dispatch.
    5. No liability or credit will be made for any consequential losses relating to either late, non-delivered or incorrect goods.
    6. All orders for products supplied will be charged in accordance with our current price list unless otherwise agreed with a company employee and documented at point of sale.

Delivery Timescales

1. Personalised orders(this includes club shop items) will be processed and dispatched within 7-10 working days by your chosen postage method.
2. All carriage charges are inclusive of vat

Price Updates

  1. All prices quoted are subject to change and are correct at the time of going online. We’ll communicate any price updates online or via email with as much notice as possible.

Product Suitability

  1. Colour representation is only as accurate as printing and online reproduction processes allow.
    2. Certain brands use pigment dying techniques and slight shade variations are inherent in the process. Images of pigment-dyed goods are therefore only as accurate as this allows.
    3. Sizes quoted are ‘to fit’ in inches, unless otherwise stated. They’re not indicative of the actual size of the garment as some styles are designed to be worn loose/baggy and others fitted.
    4. Unless otherwise stated, sizes shown are UK sizes. These are approximate and for guidance only. Please refer to individual product size guides on our website where available, for clarification.
    5. Every care is taken to ensure that product details are accurate at the time of publishing.

Garment Returns

  1. Please check your order carefully We can’t accept returns of personalised goods.
    2. If you receive incorrect goods, please ring us on 01254 445635 within five working days to arrange a replacement
    3. Faulty goods must be returned within seven working days of supply. The fault must be clearly indicated, but you mustn’t deface the garment or modify it in any way.
    4. We accept returns other than for faulty or incorrect goods at our discretion. In any event you’ve got a maximum of one month from point of purchase to send your goods back.


  1. All images remain the copyright of Pinosportswear and/or our suppliers. Permission must be sought prior to use.

Call Recording

  1. Calls may be recorded for training and verification purposes.